Refund policy
At Kelphi, customer satisfaction is our priority.
If you are not satisfied with your purchase, you may request a refund within 14 days of receiving your order.
Due to the nature of our products, we do not require customers to return items in most cases. Instead, we may offer a replacement or a full refund.
To request a refund or report an issue, please contact our support team before taking any further action.
Refunds are processed back to your original payment method.