Shipping policy

At Kelphi, we are committed to delivering your order as quickly and efficiently as possible.

Processing Time

Orders are typically processed within 1–3 business days. Once your order is processed, it will be shipped out immediately.

Shipping Time

Due to high demand and global shipping, delivery times may vary between 7–15 business days depending on your location.

Please note that shipping times may occasionally be affected by factors outside our control, such as customs delays or high demand periods.

Shipping Costs

We offer free shipping worldwide on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Delays

While we strive to meet all delivery estimates, delays can occasionally occur. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

If you have any questions about your order, please contact our support team @ kelvyn7710@gmail.com